1. 1. As the VMAX IP Plus features a UPnP (Universal Plug and Play) function, when an IP camera is connected to the built-in PoE switch of the VMAX IP Plus the NVR will automatically attempt to assign an IP address to the camera that matches the unit’s IP. Answered Unanswered 0 helpful 3 answers How to reset password on a Digital Watchdog VMax 4 hold the OK button on the remote for 30 seconds. The VMAX A1 Series DVR archives and stores camera video to its local hard drive as cameras stream video. . It may cause electric shock or fire if the repair is not done properly. 0. To set up a PathFinder connection at a VMAX IP Plus: Log in to your VMAX IP Plus as the Administrator. 9 MB) · Digital Watchdog VMAX Flex Manual (PDF, 5 MB) · Digital Watchdog VMAX Flex Quick Start Guide (PDF, 1. 866. Digital Watchdog’s Star-Light Plus™ technology allows cameras to continue clear surveillance in low-light environments. Replace the top cover of the unit. Listen. warnings, and more. H. My Watchdog. 1. R. The feature is available for all MEGApix ® single-sensor IP cameras as well as VMAX IP Plus NVRs. 446. Right-click with the mouse and select Setup Menu. Connect the NVR’s power cable and power the unit on. DW Spectrum - FQDN or Allowlist for DW Cloud Access. The Digital Watchdog Support KB is currently undergoing construction. Select Network, then select Pathfinder. Digital Watchdog DW-VA1P41T HD over Coax 4-Channel Digital Video Recorder. Replace the top cover of the unit. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). Adding A Site To DW ACS For MacintoshAi-RGUS Integration With VMAXTroubleshooting ActiveX Controls for VMAX Web Viewer. 160 and Gateway – 192. 1. Amazon. First Generation VMAX® IP Plus Series (Discontinued/Replaced) (S/N begins with “VP”) Last Firmware Version – v1. Quickly find and download information. Carefully place a hand on the hard drive, to hold it in place, and turn the DVR over. Changing to your DW Spectrum® Mobile application, tap on the Connect to Another Server button. SSF file list from your selected directory will display. Digital Watchdog will not be liable for the loss of data or consequential damages resulting from replacing a hard drive. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. 75 MB. This is required in applications where the IP cameras are located on a segmented camera network of the DW Spectrum server. 1. When paired with the revolutionary. 168. The new. The reset will default it to factory, which is No Password at all. Digital Watchdog engineering has discovered an issue where the VMAX A1 Plus™ is prevented from communicating with our Pathfinder (P2P) service in a timely manner. Vmaxd1 advanced h. 80. 0. The following information is the default Network and System settings of the VMAX A1 Plus: Local IP Address: 192. Third Generation VMAX® IP Plus. On the Network menu, the DVR will be set to a DHCP (dynamic) Network Type and is set to IP Address - 192. 1. By Digital Watchdog® Description The DW Mobile Witness™ app turns the camera on a supported smartphone or tablet into a surveillance camera that can be viewed and recorded with a DW Spectrum IPVMS or VMAX IP Plus™ NVR. It is recommend - ed that the user read the entire instruction manual for complete and proper installation and usage. Related Articles. Please update your browser to the latest version on or before July 31, 2020. VMAX A1 Plus Rebooting Known Issue watchdog timer v1. Choose from either dwddns. Next, click the “Setup” button for the 2nd. Select the Model of your DVR. 77Bandwidth Limitation. 1, the system will keep the same password. net or dwddns2. To connect to a site: Click on your site from the Site List panel. 3. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. OSD Camera Control. (64 pages) DVR Digital Watchdog VMAXD1 16 User Manual. The new remote viewer with a user-friendly Graphic User Interface allows remote control of Digital Watchdog’s new VMAX Plus™ NVR/DVR. Do not touch the product with wet hands. 1, the system will keep the same password. If you do not know the model number or generation of your VMAX® A1, inspect the sticker on top of the VMAX® A1 or the current firmware version (located in the System Information menu). 83-v5. 0. If your investigation of the latency issue reveals a high amount of CPU usage, below are a few troubleshooting methods that you may try. 0. 55 MB: Download: View All Software. Get help from Digital Watchdog’s Technical Support professionals. The VMAX IP PLUS™ is an easy to use PoE NVR that allows you to go from power up to monitoring in less than three minutes! The VMAX IP PLUS™ is available in 4-*, 8-* and 16-channel models with bonus management for up to *five additional channels. This PDF guide covers all the features and functions of the DVR, from. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). You are using an unsupported browser. Select a DDNS Server. In the Ai-RGUS dashboard, in the Device Manager, click the Download on-premises installer button to download the download the. MORE DETAILS: Additional information about this protection plan is available within the “Product guides and documents” section. 1. VMAX Series (960H) VMAX A1 Series (2. Summary of Contents for Digital Watchdog VMAX A1 Plus DW-VA1P41T. 0. Press Releases. Do not disassemble or reassemble the product. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. Open a web browser and enter the camera’s IP address into the address bar. With DW Spectrum ® IPVMS, you provide your team with the power to network video solutions for any type of project, for use by anyone, on any device. 1. Enable the “Use Pathfinder” setting to activate the PathFinder (P2P) service. Get help from Digital Watchdog’s Technical Support professionals. Up the Coax (UTC) remote configuration is available with all compatible cameras. You are using an unsupported browser. Enable Use DDNS. Notifications Setup Email DVR Google Email Email Service SMTP VMAX A1 VMAX VMAX Flex VMAX 960H VMAX 480 1 of 2 DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. pdf : Download: VMAX960H Flex Quick Start Guide : Download: View All Documents. VMAX A1 G4 is an NDAA and TAA compliant embedded DVR that records standard analog, HD-Analog and HD-TVI formats at up to 4K resolution and 4K local video output. Before using the system, please read this User Manual and keep it for future reference. Software. X Corp. Network Setup For A VMAX A1 Plus (5 MP). Staff Login. Click on the Pathfinder Use dropdown and select On. Site Setup. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. SSF footage file that you want to use, then click the Pause button on the toolbar. Phone: 866. VMAX IP PLUS Third Party 3rd Party Troubleshooting Network ip cameras camera Camera Management Illustra ONVIF DHCP Auto discovery Flowchart: Troubleshooting A Non-Responsive DVR/NVRYou are using an unsupported browser. 1. In certain situations, a Digital Watchdog Tech Support Agent may request to begin a virtual session for resolving a support issue. We have discussed in detail the “ Free Download DW VMAX for PC Windows 7/8/10/MAC “. Known Issue: Digital Watchdog VMAX ® A1 Plus™ Rebooting. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). * Digital Watchdog VMAX Web Viewer * Digital Watchdog DW-VMAX 16 2. Simply download the app and type in your DW Spectrum’s IP address or NVR’s IP Address/URL, port, user. 264 Digital Video Recorder. This DVR features two HDD bays but does not include an. Replace the four screws at the back panel of the DVR to secure the top. If you're still having trouble or need more information, please call us today at (866) 446-3595. manual Digital Watchdog VMAX A1 Plus. com : 4-channel PoE NVR with 5 bonus channels DW-VA1P4xT Available Models • DW-VG494P - no HDD. The Security Level will display as Custom. 264 digital video recorder with the full manual from Advance Alarms. However, it is recommended to keep your camera subnetwork on a different IP address scheme than your primary local network. 255. Digital Watchdog DW-VF164T VMAX-FLEX 16ch Hexaplex DVR,. net as the server. DVR Digital Watchdog VMAX IP G4 DW-VG416 T16P Series User Manual. Scroll down the product page of your unit and locate the. 1 MP) VMAX A1 Plus Series (5 MP) VMAX IP Plus; DW Compressor Series . 0. Click the “Get Stream” button, then click the “Setup” button for the REC. Click the Upgrade button, located next to the current firmware Version. VMAX IP 8- and 16CH firmware v5. You are using an unsupported browser. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. * Always back up the database and license key information before upgrading to newer build or. By default, multiple Digital Watchdog VMAX products installs with default user. DW Blackjack Servers. 1. EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. Set the Method to FTP and confirm the following: FTP Address: ftp. 1. Testimonials. 1. 168. 0. 446. VMAX A1 Plus Series . Recovery Firmware for the VMAX IP Plus. 1. . 1. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update. In the event that the System Administrator forgot, does not know, or needs to reset the Admin login for their VMAX® A1 Plus unit, a special request must be submitted for a password recovery. Case Studies. Testimonials. Get help from Digital Watchdog’s Technical Support professionals. Right-click with the mouse and select Setup Menu. See also: iMessage Won’t Send Pictures. 2. VMAX IP Plus Network Troubleshooting. Connect External Devices Follow the diagram below to connect all necessary external devices to your DVR. Related Articles. Note: If you do not know the model of your DVR, inspect the model name, located on the sticker on top of the recorder. 0 app on your computer for your Cox Business Security Solutions service. Digital Watchdog's (DW) Inferior Image Quality and Analytics Tested on Feb 02, 2023. VMAX ® IP Plus™ 6 1. . 2. All three (3) versions of the recovery firmware will be downloaded. Resolving Camera DHCP Addressing Issues Before Adding to a VMAX IP Plus As the VMAX IP Plus features a UPnP (Universal Plug and Play) function, when an IP camera is connected to the built-in PoE switch of the VMAX IP Plus the NVR will automatically attempt to assign an IP address to the camera that matches the unit’s IP address scheme (10. Upgrading Firmware For A VMAX DVR Note: As of January 2021, the VMAX (Legacy) DVR is no longer supported by Digital Watchdog Technical Support for service or troubleshooting. DW® | Complete Video Surveillance SolutionsDW-VMAX, DW-VF, DW-VF960H, DW-VC, DW-VMAX960H, DW-VMAX480: System time inaccuracy: Time records affected; outdated/discontinued product. Enter the network connection information from the DVR. Get help from Digital Watchdog’s Technical Support professionals. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to go from power up to monitoring in minutes! Available with 4 Power over Ethernet (PoE) ports and expandable to 9 cameras, the. 2. Webinars. give review. * Live. DW® Logo Merchandise. To learn more about DW's industry-leading video surveillance products, visit 1 – Product Sale and Support: The product has been launched and Digital Watchdog will continue to market, manufacture, and sell the product until the current model generation is replaced or discontinued. If you wish to modify or create a new user, then it must use the above password requirements. If the HDD temperature is exceeding 65o C, shut down the VMAX A1 Plus and allow ample time for the unit to cool. From 2. Complexity: Medium. 160. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. The Digital Watchdog VMax A1 2. If the video issue persists, continue with the recommendations below. Password. Case Studies. Affected Model Numbers: VMAX A1 Plus DVRs (DW-VA1P4xT, DW-VA1P8xT, DW-VA1P16xT) New Firmware Version: v1. Share or Print This Article. So this is all about the topic. Software. Resolving Camera DHCP Addressing Issues Before Adding to a VMAX IP Plus. RTSP streams offer a secondary backup location for recorded video and smart. Place the DVR in its final position. Brand: Digital Watchdog | Category: DVR | Size: 2. When troubleshooting video loss or video issues with the VMAX IP Plus, consider the following: Power Cycle. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. Activating Pathfinder. T. Click the Check button to prompt the HDD Health Check window. Choose from either dwddns. If you're still having trouble or need more information, please call us today at (866) 446-3595. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Enjoy the convenience of graphical. 32 MB: Download:. Sites contain the network connection information that Pivot CMS uses to communicate with your recording unit. VMAX A1 Plus Series (5 MP) Use the following flowchart to troubleshoot video backup issues when exporting video directly from the DVR. 1. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). 2. Mount and install all necessary cameras and external devices. 31: 12/04/2015: VMAX 960H Core: 28. Quickly. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. Signs of Caution and Warning Warning: This sign indicates that the user could die or be seriously wounded if. Extract the contents of the downloaded folder. (113 pages) DVR Digital Watchdog VMAX AHD CORE DW-VAC44 User Manual. Webinars. 1. Default ID: admin. 1 MP) VMAX IP Plus Series . VMAX IP Plus 4-channel PoE NVR with 5 virtual channels Learn more. 1 . Software Version: DW Spectrum v3. Troubleshooting:This section is provided to helpthe technician troubleshoot common problems encountered whileLocate and select the folder containing your . For Immediate Release . Help Desk Software by HappyFox. Default Settings. For example: IP Address –. If you have the Cox branded app, you will need to. 160. 0. The CCIP™ (Closed Circuit IP) encryption is activated when the VMAX IP G4™ system sends a request for an encrypted stream from the camera. Quickly find and download. ※ Contents of this user manual are protected under copyrights and computer program laws. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). What is the default IP address for digital watchdog camera? 192. Product Calculator Determine the necessary bandwidth and storage you need to operate our products. 54 Previous Firmware Version: v1. It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. VMAX IP Plus 16-channel NVR Learn more. Basically, the problem is that the remote viewing stops working after a day. exe-v1. Disabling Illegal Login Lock On Hikvision Cameras. digital-watchdog. The Security Settings window will display. Get help from Digital Watchdog’s Technical Support professionals. 2. Spent 30 minutes on the phone this afternoon with technical support for Digital Watchdog and was unable to get it to work properly. Power the camera off, then back on again to power cycle the camera. Technical support and maintenance services are available. Network Setup For A VMAX A1. To verify that the currently installed firmware version is up-to-date on your recording unit, you may either check the unit’s web page (under the Software tab) or. Use the power cord, which is supplied or recommended by the supplier, or it may cause a fire. Digital Watchdog Knowledge Base . Real-time 960h recording (113 pages) DVR Digital Watchdog VMAX480 User Manual. Supported / Affected Devices: VMAX® A1 Plus Series . Last Edit: March 3, 2021----- Live Stream Latency. Remove the four mounting screws that secure the hard drive to the inside of the DVR. 9 . 2. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . com . For Immediate Release . My Watchdog. APP. 9ch w/4 PoE 12ch w/8 PoE 16ch w/16 PoE DW-VP9P DW-VP12P DW-VP16P DW-VP92T4P DW-VP123T8P DW-VP163T16PPush notifications for DVRs running this firmware is available only with the DW VMAX Plus app. Event – select the device(s) from the list and select “Sensor”. 0 Release Date: 10/26/2020 How to Tell What Generation NVR you have:Right-click in the Live View area, then select “Menu”. Get help from Digital Watchdog’s Technical Support professionals. 1. From the HDD Menu, check the Capacity and Free Space of the hard drive. 168. Choose from either dwddns. The Status at the bottom of the window will indicate if a P2P. In the event of an issue, the recording unit can be troubleshot to resolve most recording problems. Learn how to use the H. The new standalone recorders are NDAA and TAA compliant and support up to 4K UHDoC resolution, making the m an easy upgrade for any coaxial application. Check the port status again after the NVR completes its reboot. 1. DW Tech Support. My Watchdog. Enable Use DDNS. Resolving Corrupted Database Index for DW Spectrum![][1] Resolving Corrupted Database Index for DW Spectrum ----- **Affected Roles:** Owner, Administrator **Related. Supported/Affected Devices. By default, the NVR is set to an IP Address of 192. VMAX Analog Recorders . Product description. 2020 Customer Webinar Recording: VMAX® A1 Plus™ DVR and VMAX® IP Plus™ NVR Pro Tips and Tricks June 11, 2020 Customer Webinar. DW Forum. 52) VMAX® A1 Plus™ 16-channel (v1. 75 MB. If you are receiving a “Bandwidth Limit Error” message on your VMAX® IP Plus, the total throughput of all cameras connected with your NVR is exceeding the 80 Mbps limit. Follow the steps below to install the Digital Watchdog (DW) 4. The VMAX is the most advanced H. VMAX IP Plus - Advanced Camera Management Menu. At the DVR, Log in as the admin. Case Studies. Unauthorized Dealer Policy. Enquire your vendor for repair. **NOTE: If you have already created a password prior to updating the VMAX® IP Plus to v1. To enable ONVIF in an Axis camera: Locate the camera on the network. Click the Apply button to save the site. Click the Apply button, then the OK button to save the changes. Connecting To A Site. 2. Knowledge Base. (87 pages) DVR Digital Watchdog VMAX A1 DW-VAONE 41TB User Manual. 4. All three (3) versions of the recovery firmware will be downloaded. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. Testimonials. 9262 sales@digital-watchdog. 4. Analog (19) Troubleshooting (74) DVR (17) Web. If the HDD temperature is exceeding 65o C, shut down the VMAX IP Plus and allow ample time for the unit to cool. 0. In the Motion Area column, click on the Set button for the camera. 168. Select a DDNS Server. 1MP) Navigate to the System Information menu. If you make a mistake, click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. However, cameras that are sold in a ‘bundled system’ may not function properly as they are intended to be used. This may cause issues with capturing video. 1. com . The feature is available for all MEGApix ® single-sensor IP cameras as well as VMAX IP Plus NVRs. If you're still having trouble or need more information, please call us today at (866) 446-3595. Full D1 (720X480), 2CIF, or CIF - variety of resolutions, giving the highest possible digital recording quality across multiple channels. VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. If you wish to modify or create a new user, then it must use the above password requirements. Complexity: Medium to High. CMS Software Crashes![][1] **CMS Software Crashes** ----- **Affected Roles: **Administrator **Related Digital Watchdog VMS Apps:** Pivot CMS, C3CMS **Complexity. 4. Network setting information for the VMAX standalone units can be found within the Network Menu of the DVR. 1 * Digital Watchdog DW-VMAX480D 8 2. This model can be identified by the part number on the sticker, starting with “DW-VMAX”. 6. At the DVR, Log in as the admin. Press QR icon next to the Host field. Quickly find and download. 0. 52) VMAX® A1 Plus™ 8-channel (v1. To set the NVR up on the network, we will need to have it obtain an available IP Address. 6mm fixed lens P/N: DWC-V7253WTIR - Qty. Use the following flowchart to troubleshoot DDNS connection issues. After logging in as the Administrator, the VMAX IP Plus will display the Live View for all connected cameras. (866) 446-3595 Digital Watchdog Profile and History Digital Watchdog® (DW®) empowers our customers as the industry-leading single source of value-driven complete solutions for all video surveillance applications (HD over Coax® / hybrid / IP enterprise), focusing on ease of use and. 24, 2023. DW Resource Library. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. Product description. Please complete and submit a request form through the Digital. The discovered cameras will display their Protocol, IP Address, and Model information. Related Digital Watchdog VMS Apps: DW Spectrum IPVMS. Click the Check button to prompt the HDD Health Check window. This article will outline the information required for a Password Reset Form. Digital & Multimedia Evidence (DME) solutions provided by Larry A. Stream (primary stream). Next, click on “Network” and select the “Pathfinder” menu. Additionally, the use of specific hard drive models and capacity is recommended. If you include the incorrect version or more than one version on the USB, the. A progress bar will display (appearance varies by model). 1 MP). Note: It is recommended to troubleshoot recording issues directly at the DVR with a connected display monitor and USB mouse. com : 4-channel PoE NVR with 5 bonus channels DW-VA1P4xT Available Models • DW-VG494P - no HDD. Get help from Digital Watchdog’s Technical Support professionals. DW VMAX Plus App, ACS VMAX Client for MAC, C3 CMS, DW Mobile Plus, DW Site Viewer for Apple TV, DW VMAX App, DW Witness, Pivot CMS Protocol: DDNS, DHCP, RTSP, Static fixed IP, uPNP System recovery after power failure: Auto-reboot and. This helps to connect as well as control Digital Watchdog’s CCTV cameras on PC. The Security Settings window will display. If you include the incorrect version or more than one version on the USB, the. 1 MP). 9262 sales@digital-watchdog. CONNECTING TO VMAX ® IP PLUS ™ and VMAX ® A1 ™ USING PATHFINDER ™ What is PathFinder ™ The P2P PathFinder ™ lets you securely view your system on your iOS ® or Android ® devices by scanning a QR code in the recorder’s settings menu. Use the following flowchart to troubleshoot monitor output issues with your DVR. Real time 950h recordict vmax960h (157 pages) DVR Digital Watchdog VMAX480 User Manual. Jason, I found the following for DVR Vmax Flex: Reset procedure is as follows, Press and hold the OK button on the remote for 45 seconds, it will beep many times, a screen will pop up and ask you to reset, select YES. . Your Recalls and Product Safety Alerts. So naturally I looked to the router/firewall as. DW® Logo Merchandise. Click on the . Recommended Upgrade Path.